.page-faq {
  background: var(--paper);
  color: var(--ink);
  font-family: var(--font-body);
}

.page-faq .container {
  width: min(100% - 32px, var(--content-max));
  margin-inline: auto;
}

.page-faq .faq-section__head {
  max-width: 640px;
}

/* ---------- HERO ---------- */
.faq-hero {
  position: relative;
  overflow: hidden;
  padding: 40px 0 44px;
  border-bottom: 1px solid var(--line);
  background:
    radial-gradient(circle at 84% 6%, rgba(255, 106, 26, 0.10), transparent 48%),
    linear-gradient(180deg, var(--paper), var(--paper) 60%, var(--paper-2));
}

.faq-hero::before {
  content: "";
  position: absolute;
  inset: 0;
  pointer-events: none;
  background-image:
    linear-gradient(rgba(15, 33, 55, 0.05) 1px, transparent 1px),
    linear-gradient(90deg, rgba(15, 33, 55, 0.05) 1px, transparent 1px);
  background-size: 46px 46px;
  -webkit-mask-image: linear-gradient(180deg, rgba(0, 0, 0, 0.6), transparent 82%);
  mask-image: linear-gradient(180deg, rgba(0, 0, 0, 0.6), transparent 82%);
}

.faq-hero .container {
  position: relative;
  z-index: 1;
}

.faq-hero__label {
  margin: 20px 0 0;
  font-size: 12px;
  letter-spacing: 0.16em;
  text-transform: uppercase;
  color: var(--sig-deep);
}

.faq-hero__title {
  margin: 12px 0 0;
  max-width: 15ch;
  font-size: clamp(30px, 6.6vw, 54px);
  font-weight: 900;
  line-height: 1.08;
  letter-spacing: -0.02em;
  color: var(--night);
}

.faq-hero__lede {
  margin: 18px 0 0;
  max-width: 44ch;
  font-size: 17px;
  line-height: 1.85;
  color: var(--ink-soft);
}

.faq-hero__quick {
  margin: 28px 0 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 8px;
}

@media (min-width: 640px) {
  .faq-hero__quick {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 10px;
  }
}

.faq-hero__quick a {
  display: flex;
  align-items: baseline;
  gap: 10px;
  padding: 12px 14px;
  border: 1px solid var(--line);
  border-left: 3px solid var(--sig);
  border-radius: var(--r-sm);
  background: rgba(255, 255, 255, 0.7);
  color: var(--night);
  text-decoration: none;
  font-size: 15px;
  font-weight: 600;
  transition: transform 0.22s var(--ease), background 0.22s var(--ease),
    border-color 0.22s var(--ease);
}

.faq-hero__quick a:hover,
.faq-hero__quick a:focus-visible {
  transform: translateX(4px);
  background: #fff;
  border-color: var(--sig);
}

.faq-hero__quick .mono {
  flex: 0 0 auto;
  font-size: 12.5px;
  color: var(--sig-deep);
}

/* ---------- PRECHECK ---------- */
.faq-precheck {
  padding: 52px 0;
}

.faq-precheck__steps {
  margin: 30px 0 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 18px;
}

.faq-precheck__item {
  position: relative;
  padding: 22px 20px;
  background: var(--paper);
  border: 1px solid var(--line);
  border-left: 3px solid var(--sig);
  border-radius: var(--r-md);
  box-shadow: var(--shadow-1);
  transition: transform 0.24s var(--ease), box-shadow 0.24s var(--ease);
}

.faq-precheck__item:hover {
  transform: translateY(-4px);
  box-shadow: var(--shadow-2);
}

.faq-precheck__no {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 26px;
  height: 26px;
  margin-bottom: 12px;
  border-radius: 50%;
  background: var(--gold);
  color: var(--night);
  font-size: 13px;
  font-weight: 700;
}

.faq-precheck__title {
  margin: 0 0 8px;
  font-size: 17px;
  font-weight: 800;
  letter-spacing: -0.01em;
  color: var(--night);
}

.faq-precheck__text {
  margin: 0;
  font-size: 15px;
  line-height: 1.85;
  color: var(--ink-soft);
}

@media (min-width: 860px) {
  .faq-precheck__steps {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
  .faq-precheck__item:nth-child(2) {
    margin-top: 26px;
  }
  .faq-precheck__item:nth-child(3) {
    margin-top: 52px;
  }
  .faq-precheck__item:hover {
    transform: translateY(-6px);
  }
}

/* ---------- SYMPTOMS ---------- */
.faq-symptoms {
  padding: 52px 0;
  background: var(--paper);
}

.faq-symptoms__layout {
  margin-top: 30px;
  display: grid;
  gap: 24px;
}

@media (min-width: 900px) {
  .faq-symptoms__layout {
    grid-template-columns: 260px minmax(0, 1fr);
    gap: 44px;
    align-items: start;
  }
}

.faq-filter {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

@media (max-width: 899px) {
  .faq-filter {
    flex-wrap: nowrap;
    overflow-x: auto;
    padding-bottom: 8px;
    -webkit-overflow-scrolling: touch;
  }
  .faq-filter .tag-filter__btn {
    flex: 0 0 auto;
  }
}

@media (min-width: 900px) {
  .faq-filter {
    flex-direction: column;
    flex-wrap: nowrap;
  }
  .faq-filter .tag-filter__btn {
    text-align: left;
  }
}

.faq-symptoms__hint {
  margin: 16px 0 0;
  font-size: 13px;
  line-height: 1.75;
  color: var(--ink-soft);
}

.faq-symptoms__bookmark {
  margin-top: 18px;
}

@media (min-width: 900px) {
  .faq-symptoms__bookmark {
    width: 100%;
  }
}

.faq-symptoms__media {
  margin: 26px 0 0;
  border: 1px solid var(--line);
  border-radius: var(--r-md);
  overflow: hidden;
  background: var(--paper-2);
}

.faq-symptoms__media img {
  display: block;
  width: 100%;
  height: auto;
  max-width: 100%;
  object-fit: cover;
}

@media (max-width: 899px) {
  .faq-symptoms__media {
    max-width: 220px;
  }
}

/* groups + accordion */
.faq-group {
  margin-bottom: 36px;
}

.faq-group:last-child {
  margin-bottom: 0;
}

.faq-group__title {
  display: flex;
  align-items: baseline;
  gap: 12px;
  margin: 0 0 8px;
  padding: 0 0 10px;
  border-bottom: 1px solid var(--line);
  font-size: 18px;
  font-weight: 800;
  letter-spacing: -0.01em;
  color: var(--night);
}

.faq-group__title .mono {
  font-size: 12.5px;
  letter-spacing: 0.08em;
  color: var(--sig-deep);
}

.faq-group .accordion__item {
  position: relative;
  border-bottom: 1px dashed var(--line);
}

.faq-group .accordion__item::before {
  content: "";
  position: absolute;
  left: 0;
  top: 10px;
  bottom: 10px;
  width: 3px;
  border-radius: 2px;
  background: var(--line);
  transition: background 0.22s var(--ease);
}

.faq-group .accordion__item:hover::before {
  background: var(--gold);
}

.faq-group .accordion__item:has(.accordion__btn[aria-expanded="true"])::before {
  background: var(--sig);
}

.faq-item__head {
  margin: 0;
}

.faq-group .accordion__btn {
  display: flex;
  align-items: baseline;
  gap: 14px;
  width: 100%;
  padding: 16px 16px 16px 20px;
  background: none;
  border: 0;
  text-align: left;
  font: inherit;
  font-size: 15.5px;
  font-weight: 700;
  line-height: 1.55;
  color: var(--night);
  cursor: pointer;
  border-radius: var(--r-sm);
  transition: background 0.2s var(--ease), color 0.2s var(--ease);
}

.faq-group .accordion__btn:hover {
  background: var(--paper-2);
}

.faq-group .accordion__btn:focus-visible {
  outline: 2px solid var(--sig);
  outline-offset: -2px;
}

.faq-item__no {
  flex: 0 0 auto;
  font-size: 12.5px;
  letter-spacing: 0.06em;
  color: var(--sig-deep);
}

.faq-item__label {
  flex: 1 1 auto;
}

.faq-group .accordion__panel {
  padding: 2px 20px 20px 20px;
}

.faq-item__body {
  font-size: 15px;
  line-height: 1.85;
  color: var(--ink-soft);
}

.faq-steps {
  margin: 0;
  padding: 0;
  list-style: none;
  counter-reset: faqstep;
  display: grid;
  gap: 10px;
}

.faq-steps li {
  counter-increment: faqstep;
  position: relative;
  padding-left: 36px;
  font-size: 15px;
  line-height: 1.8;
  color: var(--ink-soft);
}

.faq-steps li::before {
  content: counter(faqstep, decimal-leading-zero);
  position: absolute;
  left: 0;
  top: 2px;
  min-width: 26px;
  padding: 1px 4px;
  border: 1px solid var(--line);
  border-radius: var(--r-sm);
  background: var(--paper-2);
  font-family: var(--font-mono);
  font-size: 12px;
  font-weight: 700;
  line-height: 1.4;
  text-align: center;
  color: var(--sig-deep);
}

/* ---------- FLOW ---------- */
.faq-flow {
  position: relative;
  overflow: hidden;
  padding: 56px 0;
  background: var(--night);
  color: var(--paper);
}

.faq-flow::after {
  content: "";
  position: absolute;
  inset: 0;
  pointer-events: none;
  background:
    radial-gradient(circle at 10% 18%, rgba(255, 106, 26, 0.14), transparent 44%),
    radial-gradient(circle at 88% 80%, rgba(200, 161, 90, 0.10), transparent 46%);
}

.faq-flow .container {
  position: relative;
  z-index: 1;
}

.faq-flow .section__label {
  color: var(--sig);
}

.faq-flow .section__title {
  color: var(--paper);
}

.faq-flow .section__lede {
  color: rgba(242, 245, 247, 0.72);
}

.faq-flow__svg {
  margin-top: 32px;
  padding: 20px 14px;
  border: 1px dashed rgba(199, 210, 219, 0.24);
  border-radius: var(--r-md);
  background: var(--night-2);
  overflow-x: auto;
}

.faq-flow__svg svg {
  display: block;
  width: 100%;
  min-width: 520px;
  height: auto;
}

.faq-flow__figure {
  margin: 24px 0 0;
}

.faq-flow__figure .media-figure__frame {
  border: 1px solid rgba(199, 210, 219, 0.2);
  border-radius: var(--r-md);
  overflow: hidden;
  background: var(--night-2);
}

.faq-flow__figure img {
  display: block;
  width: 100%;
  height: auto;
  max-width: 100%;
  object-fit: cover;
}

.faq-flow__figure .media-figure__cap {
  margin-top: 12px;
  font-size: 13px;
  line-height: 1.7;
  color: rgba(242, 245, 247, 0.62);
}

/* ---------- ESCALATE ---------- */
.faq-escalate {
  padding: 56px 0 72px;
  background: var(--paper-2);
}

.faq-escalate__grid {
  margin-top: 30px;
  display: grid;
  gap: 16px;
}

@media (min-width: 760px) {
  .faq-escalate__grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 20px;
  }
  .faq-escalate__card--wide {
    grid-column: 1 / -1;
  }
}

.faq-escalate__card {
  padding: 20px 20px 22px;
  background: var(--paper);
  border: 1px solid var(--line);
  border-left: 3px solid var(--sig);
  border-radius: var(--r-md);
}

.faq-escalate__k {
  margin: 0 0 10px;
  font-size: 12px;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--sig-deep);
}

.faq-escalate__v {
  margin: 0;
  font-size: 16px;
  font-weight: 700;
  line-height: 1.65;
  color: var(--night);
}

.faq-escalate__v + .faq-escalate__v {
  margin-top: 6px;
}

.faq-escalate__n {
  margin: 12px 0 0;
  font-size: 14px;
  line-height: 1.8;
  color: var(--ink-soft);
}

.faq-escalate__cta {
  margin: 30px 0 0;
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-hero__quick a,
  .page-faq .faq-precheck__item,
  .page-faq .faq-group .accordion__item::before {
    transition: none;
  }
  .page-faq .faq-hero__quick a:hover,
  .page-faq .faq-precheck__item:hover {
    transform: none;
  }
}
<<<END>>>
